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Receptionist Skills PDF Print E-mail

 

This is the first customer contact point for every company. This course is designed for anyone who works in the ‘front office’, thinking of a career change or returning to work. This comprehensive course will cover all aspects of the role from answering the telephone to dealing with customers.

Course Content:
• The role of the receptionist
• The importance of first impressions
• Communication skills
• Active listening
• Handling awkward callers and complaints

Duration:
1 morning: 4 hrs.

Course available in the Offaly and East Galway area.

 

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Computer Network & Maintenance 

A FETAC Level 5 course will commence in Banagher on the 19th February, 2013.
Click here for more info. 

West Offaly Training can deliver high quality onsite IT training to companies.  We have a suite of 15 state of the art laptops with the latest software and also mobile internet facilities, or companies may use their own equipment.

West Offaly Training gets involved in Outreach Training.

West Offaly Training are delighted to be involved with a number of other companies in bringing IT training to different areas of the county.

FETAC Assessment
View the details of the May Assessment




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